Trump Watches Limited Warranty

TheBestWatchesonEarth LLC offers a limited two-year warranty for the watch movement, hands, and dial of the Trump Victory Tourbillon Collection Watch, and a limited one-year warranty for the watch movement, hands, and dial of the Trump “Fight Fight Fight” Collection Watch. Please note that the warranty is only valid if the registration certificate is dated and correctly completed (registration found here) and the warranty claim is submitted by this warranty. [The rights conferred by this Limited Warranty are exercisable only by the original retail purchaser of the watch returned as defective, and are not transferable to any successor owner or other party.]

All repair charges are free of charge if the covered watch parts are proven defective in material used or in craftsmanship under regular use.

If the watch is beyond repair, at our option, we can order a replacement of a similar timepiece. The new warranty of the replacement watch is valid for twenty-four (24) months after the issued replacement date.

Please note that a $35.00 return shipping fee will be charged to all warranty services. It is the customer’s responsibility for the costs to ship the watch back insured to the manufacturer. The applicable warranty does not cover the following:

– Case, crystal, strap and buckle or bracelet, stem or crown- Damage resulting from improper handling, lack of care, accidents, or normal wear and tear
– Water damage due to negligence unless marked water-resistant
– Loss, theft, accidents (nicks, dents, shocks, blows, crushing, etc.), natural disasters and calamities

If our warranty does not cover the problem you are having with your watch, or if your warranty has expired, repairs may be possible with a specific fee to be determined by the repair team. The fee would be inclusive of return shipping and handling charges.

Filing A Warranty Claim
To submit a warranty claim, you must contact Customer Service by clicking here for instructions and for the repair process before shipping the watch. Before sending the watch to us, an authorization from Customer Service is needed. Customer Service will advise if the watch qualifies for the warranty or not and will provide an estimated cost (if it falls outside the warranty period and coverage).
Every warranty claim should have a Repair Ticket Number provided by Customer Service. It will be attached to the repair service ticket and to all communication regarding the repair.
Any watch for repair sent to us without a proper Repair Ticket Number will be considered an invalid request and will be returned to the sender without prior notice. In that case, all shipping fees will be at the client’s expense.
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